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Add Some Jazz to Your Phone System.

Conferencing, Sales Queues, Custom Music on Hold? Corporate Add-ons from Eldantel for your Hosted PBX!

  • Conference
  • Corporate Directory
  • Custom Feature Codes
  • Date & Time Moods
  • Follow & Find Me!
  • IVR
  • PBX Recordings
  • Music on Hold
  • Queues
  • Ring Groups

 Hosted Conferences, Hosted PBX Conferences, Hosted VoIP Conferences by  Eldantel

Conference

The Eldantel  Corporate Conference Room Addon is an excellent way to keep costs low. As opposed to hiring or contracting our your teleconferences to other service providers , utilize your Eldantel Hosted PBX as your conference room! Host teleconferences in your office, or provide external conference numbers for people calling in, just starting @ $50/conference!

Our hosted PBX business service provides conferencing solutions to small businesses, charities, churches, large coporations and individuals. We can scale our conferences to as many or few participants as you need and require!

Some Features of Our Hosted Conference:

  • Conference Management via Phone for Conference Leader
  • Conference Recordings
  • Custom Music On Hold
  • Custom Voice Prompts and Announcements
  • Limit Conference Members
  • User Count and Leave Sounds
  • User Introductions
  • and so much more!

Add Corporate Conferencing to Your PBX Now!

Company Directory, Company Phonebook, Hosted PBX Directory, Directory Phone, Dial by Name Directory by EldantelCorporate Directory

Having a Corporate Directory to your Eldantel Hosted PBX gives your company . It helps manage your various departments in easy to understand terms for potential clients to find exactly who they are looking for in your company. The Corporate Directory adds luster to your corporate image and it also provides assistance to those who are looking

The Eldantel Hosted PBX is capable of handling multiple corporate directories for your corporation. Handle multiple office locations, campuses and more!

Some Corporate Directory Features Include:

  • Announce Extension Number
  • Custom Corporate Directory Announcement
  • Custom Directory Re-Direction
  • Dial by First or Last Name
  • Re-Direction after entering invalid/valid/timeout mode
  • and so much more!

Add a Corporate Directory to Your PBX Now!

Custom feature codes enable you to create and manage different aspects of your Eldantel Hosted PBX without any need for programming basic functions in your business phone system. Your custom features codes can be as long as you want, and are completely custom to your company and your hosted PBX system.

Some Popular Feature Codes Created Include:

  • Block Unknown Numbers
  • Call Forwarding Always
  • Call Forwarding Busy
  • Call Forwarding No Answer
  • Call History
  • Call Hold, Call Park, Call Return & Call Transfer
  • Company Directory
  • Company Speed Dial
  • Do Not Disturb
  • Last Number Redial
  • VoiceMail
  •  and so many, MANY more!

Custom feature codes in your PBX build up company moral, since more users will be able to fully understand and utilize your investment in your PBX, providing a boost in company loyalty, as well as an ROI for your company bank account.

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Asterisk Feature Codes, Phone Feature Codes, Grandstream Feature Codes, Cisco Feature Codes for Hosted PBX by Eldantel

Custom Feature Codes

Special holiday coming up? Want the office to forward to the company voicemail after hours? How about sending all calls to the support queue after 6pm? The Date & Time Moods Addon with the Eldantel Hosted PBX allows you to do just that! Our technical staff program your PBX, IVR, and phone number to route to number destinations with our Date & Time Moods Addon.

Clients notice the small things when it comes to your company phone system. Your hosted PBX is also a form of marketing! It portrays your image to current, as well as prospective clients.

Let your clients know that you are caring and thoughtful! Wish them a happy New Year, or a happy Valentines Day. Help your clients out with 24 hour service sent to offices who are awake and can provide support.

  • After Hours Routing
  • Evening and Morning Messages
  • General Company Voicemail
  • Routing to Sales Queues
  • Special Holidays
  • and many more custom applications of Date & Time Moods!

Never miss a phone call at the office again! Find Me, Follow Me with the Eldantel Hosted PBX allows you to automatically forward your calls from your office extension to a variety of places. At the cottage, but expecting an important business call? Now you can forward it off to your secretary, or to the support queue, or have all three of them ring at the same time!

Some Features of Find Me, Follow Me Include:

  • Call Confirm (Callee)
  • Call Confirm (Caller)
  • Custom Ring Time
  • Destination If No Answer
  • Follow Me – External, Follow Me – Internal
  • Follow Me – International
  • Music On-Hold
  • Route to IVR
  • Route to Queue
  • Route to Voicemail

With our Find Me, Follow Me Addon, you are able to manage the way calls are managed for your extension, knowing that you will never miss a call again.

For Follow Me – International, a Long Distance Business Package is Required to be added to your Eldantel Hosted PBX service

Did you know?

IVRs are also called digital receptionists, auto-attendants! IVR stands for Interactive Voice Response and that’s exactly what they do!

An IVR, or Interactive Voice Response system  have used pre-recorded voice prompts and menus to present information and options to callers, and touch-tone telephone keypad entry to gather responses.

Possible Eldantel Hosted PBX IVR Destinations:

  • Annoucements
  • Calling Card Access
  • Conference
  • Directory
  • Extensions
  • External Voicemail Access
  • IVR
  • Queues
  • Ring Groups
  • Voicemail

PBX Recordings are an amazing way for your business to utilize your phone system as marketing material. By having customized voice recordings on your system, from your IVR, to your cutom voicemail messages, as well as custom prompts for clients when they call in, you are providing potential and current clients with the best over the phone experience.

Every recording on your PBX can be recorded by a member in your office?! Yes! It is completely possible to even have the numbers that play back to clients in the voice of your receptionist. How cool is that!

There are many ways to utilize the custom PBX recordings of the Eldantel Hosted PBX; the most common is having a custom recording for your company IVR. This provides the perfect opportunity for your business to begin to shape the preception of your company in the minds of your clients, suppliers, and even your competitors.

Some possible recordings you can customize

  • Annoucements
  • Call Confirmations
  • Invalid and Timeout Responses
  • IVR & Digital Receptionist
  • Voicemails and Messages

Music on Hold, Office Music, Custom Music on Hold Business Phone Line System by Eldantel

Custom Music on Hold

Select The Music for Your PBX Now!

Please Note:

For some music to be used as your music on hold, it is necessary to receive permission from the author. It is best to use high Free or Royalty Free music for your music on hold as a safety precaution.

Custom Music on Hold with your Eldantel Hosted PBX allows you to select music that callers will here when placed on hold, in a queue, or being trasnfered. Music on hold is used in the following areas of your hosted PBX system with Eldantel:

  • Conference
  • Extensions
  • External Voicemail Access
  • IVR
  • Queues
  • Ring Groups
As a tip: be careful in your selection of your music on hold! It provides an outlook of your company!

Sales Queues. Support Queues. Help Lines. All of these can be added to your Eldantel Hosted PBX! Essentially a queue allows multiple users to assist and speak with multiple clients at the same time. If you find that your receptionist keeps on getting bombarded and sometimes missing calls, a queue will be an excellent addition to your phone system.

For example: You have 5 users on a hosted gold plan. However, your receptionist complains that even when she has callers on hold, she sometimes misses calls. This is not good for business! To help her out, order a queue, that will allow upto 5 callers to be on hold, and will allow your secretary to manage her time and your clients more effectively. Problem solved!

  • Announce Hold Time
  • Announce Wait Time
  • Password Protected Queues
  • Play Announcement To User When Call Is Picked Up
  • Play Music On Hold
  • Set A Specific Number And Users To The Queue
  • Users Can Login/Logout Of Queue
  • and so much more!

Do you have multiple phones across the office – or at other locations – that you would like to ring in a certain order, at a certain time? Would you like to never miss a call whether you are at the front of the warehouse or the back? Ring groups enable you to do just that!

Never worry about missing calls again! Ring groups can work with internal users (in office), external users (out of office) and even outside lines (cell phones, home phones and international phone numbers!) and your clients and customers will not even notice that they are being transferred from  office A to office B!

Some features of ring groups with Eldantel include, but are not limited to:

  • Call Recording
  • Change CallerID Of Call
  • Choose Final No Answer Destination
  • Confirm Calls Before Pickup
  • Multiple Ring Strategies
  • Play A Message To Rung Phones
  • Play Music On Hold To Caller
  • Ring At Office, Home, Cells And Even International Phones (Long Distance Package Required)

The Fully Managed Hosted PBX by Eldantel. It Just Works.

Make the switch now to a stable and secure managed VoIP business phone service for your business today.

Order Your Hosted PBX Now