CALL HOLD
Place caller on hold temporarily while you transfer the call or patch a third party to the conversation. The person on hold will hear background music while on hold.
How To Use
- Press the FLASH button on your phone once to hold or unhold.
- If your phone does not have a flash button, tap on the hang up button once to hold and unhold.
Cost: FREE
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CALLER ID BLOCK
Caller ID Block allows you to block your telephone number from showing up on the call display of the person you are calling.
How To Use
- Dial *67 followed by the phone number you wish to call.
Cost: FREE
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CALLER ID DISPLAY
Caller ID Display allows you to see who's calling or who called while you were out. Very useful for avoiding nuisance callers.
How To Use
- Your phone must be capable of call display.
- If your phone does not have call display, you can purchase a call display device from your local phone store and attach to your phone.
- Call display works instantly once you activate the service.
Cost: FREE
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CALL WAITING
Never miss another call again. Call Waiting alerts you if there are incoming calls while you're on the phone.
How To Use
- You will hear a repeating "beep" sound if there is a call coming in while you are on the phone.
- To accept the call, press the FLASH button on your phone once.
- Press Flash again to return to your previous call.
- If your phone does not have a flash button, tap on the hang up button once to accept incoming call.
- Call waiting works instantly once it is activated by us.
Cost:
FREE
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CALL FORWARD ALWAYS
With Call Forwarding Always, you can forward ALL calls to a number you choose. You can forward calls to your pager or cellular phone so that you can always be reached.
How To Use
- Dial *72 followed by the phone number (including area code) you wish to forward to.
- Dial *73 to deactivate forwarding.
Cost: FREE
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CALL FORWARD ON-BUSY
With Call Forwarding On-Busy, you can direct incoming calls to another number only if your line is busy.
How To Use
- Dial *90 followed by the phone number (including area code) you wish to forward to.
- Dial *91 to deactivate forwarding.
Cost: FREE
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CALL FORWARD NO-ANSWER
With Call Forwarding No-Answer, you can direct incoming calls to another number only if your line is not answered.
How To Use
- Dial *92 followed by the phone number (including area code) you wish to forward to.
- Dial *93 to deactivate forwarding.
Cost: FREE
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3-WAY CALLING
With 3-Way Calling, you can have a phone conversation with 2 people at the same time. No more calling back and forth when you are talking to friends.
How To Use
- Dial your first number.
- When the call is answered, press the FLASH button
on your phone once and you will hear a dial tone.
- Dial the second number.
- When the second call is answered, press the FLASH button again.
Cost: FREE
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VOICEMAIL
With Voicemail, you will never give a busy signal again. If you are on the phone or if you do not answer, callers will be able to leave you a message. Unlike traditional answering machines, our voicemail system allows you to check messages in 3 convenient ways:
- By phone
- By email (coming soon)
- Online (coming soon)
How To Use
- Voicemail works instantly once you activate the service.
- Dial *98 to access your voicemail when at home.
- Elsewhere: 1-888-311-2558 (toll free)
Cost: FREE
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TOLL FREE NUMBER
Eldan Telecom allows you to add toll free number (1-8xx-xxx-xxxx) to your existing line. This is a cost-effective way to allow your incoming caller to call you at no charge from anywhere in North America, anytime. Each minute is only 4.9 cents.
Signing up is easy
Make sure that you have an active Eldan Telecom account and phone number, because you can't have a Eldan Telecom Toll Free number without a primary DigtalVoice number. If you already have an Eldan Telecom account, please click here to get your new Toll Free number.
A Powerful Combination of Functionality, Features and Low Fees
Eldan Telecom Toll Free numbers give you the opportunity to have toll-free service with powerful features for your business or for your personal use. Best of all, you manage everything through our intuitive web account.
How To Use
- Your new toll free number works instantly once you place your order.
Cost: $4.99 per month (100 incoming minutes included + 4.9 cents per minute thereafter)
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911 DIALING
With Digital Voice 911 Dialing feature, we send your 911 calls to the nearest emergency response center as determined by your address in our system. When the center receives your call, the operator may not have your address and phone number on hand, so you must provide that information during your call in order to get help. Some local emergency response centers may not have live operators 24 hours a day and if this is the case, your call will be routed to a national emergency calling center instead and a trained agent will contact an emergency center near you to dispatch help.
How to Use
- 911 Service must be ACTIVATED before it can be used. To activate 911 service, simply log on to your web account and follow the instructions there.
- If you move your device to a different location, you must update your 911 Dialing information with your new location through your web account. Otherwise, your call may not be routed to the appropriate emergency response center and help may be dispatched to the wrong location.
- If you add a line to your account you will need to activate 911 Dialing and register your location for that line as well.
- You will receive a confirmation email once 911 Dialing has been activated for your initial location or for a newly registered location. You will not be able to reach your local emergency response center until we confirm that your location has been registered or updated. Please note that it may take up to 24 hours before you received a confirmation and your new settings to take effect.
- 911 Dialing and Digital Voice service do not function when your electrical power is out, or when your broadband internet connection is down. Please see our Terms of Service for more information about our 911 Dialing feature.
Cost: FREE
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